Clever, clever Apple
Yesterday’s WWDC keynote was full of surprises. It was notable not only for what it contained (updates to both iOS and OS X) but also for what it didn’t contain (no new hardware). And while most of the commentary thus far has centred around the new features of Apple’s two platforms, I think it’s worth looking a little closer at what these features mean, especially as it relates to the competition.
Blurring the lines between desktop and mobile
Have you noticed that as we’ve embraced mobile devices like smartphones and tablets, we seem to be living in an increasingly fractured world? Yes, it’s true that you can get to social networks like Facebook, LinkedIn and Twitter easily from any device and there’s no noticeable difference when switching other than screen size, but what about other tasks? We’ve been forced to find workarounds to overcome the fact that our so-called desktop machines (which more and more are laptops, not true desktops) and our mobile devices don’t talk to one another. Evernote. Dropbox. Google Drive and Google Docs. Office 365. Gmail. As good and useful as these products are, they’re band-aids. They exist because mobile operating systems and their desktop equivalents have never really known how to help users transition seamlessly between them.
What’s peculiar is how accepting we users have become of this situation. Signing up for and managing a raft of products, services, accounts and passwords, all so we can keep our digital lives within easy access from whichever device we’re working on.
Well, what if all of that went away?
It starts with iCloud Drive
If I were the CEO of Dropbox, yesterday’s keynote would have sent a cold chill down my spine. That’s because Apple’s announcement of an extension to iCloud called iCloud Drive, is a direct competitor. Dropbox is great because it’s simple. It is nothing more than a place in the cloud where you can store your files, retrieve them from anywhere and share them with anyone. The problem with simple though, is that it’s easily duplicated and improved upon. Because iCloud Drive will offer the exact same feature set, but will also be a native component of both OS X and iOS, it will be easier to use than Dropbox. Especially if you work a lot in Apple’s own suite of productivity tools: Keynote, Pages and Numbers (collectively known as iWork). And while Apple’s pricing of iCloud Drive makes it more expensive on a per MB basis that Google Drive, it’s cheaper than Dropbox. Can you guess which company Apple has targeted with this move?
It continues with Handoff
Of course, simply embedding a Dropbox knock-off into the OS isn’t going to change anyone’s world overnight (well, unless you’re Dropbox’s CEO), because being able to store files in the cloud isn’t new and it wasn’t hard to do prior to iCloud Drive. It’s best to look at iCloud Drive as a highway or rail system. You need it to help people get from A to B, but without a car or train, it’s only half of the solution.
The other half is breaking down the barriers between devices. If you’re working on a proposal on your Mac using Pages and you’ve got to leave the office or home to make a meeting in an hour, why should you have to save your work and email it to yourself (if you haven’t embraced the cloud yet) or save it to Dropbox (or even iCloud) and then retrieve that document on your iPad when you’ve boarded the subway? Or what about that detailed email you were in the middle of composing but weren’t quite ready to send yet?
With Handoff—a feature that you will forget about almost as soon as you start using it—as long as you’re signed in with your Apple ID, all of these activities will follow you from one device to another, as though you had never switched at all. At launch, Handoff will work with Apple’s core apps like Mail, Safari, iWork etc., but developers will be able to add Handoff to their apps too.
Multiple, smart environments
Have you noticed the way that Microsoft put such a huge emphasis on making all of their versions of Windows 8 look and work similarly regardless whether you were using a full PC, tablet or smartphone? On the one hand, it creates a familiar environment on all of your devices. On the other hand, it completely misses the point. When it comes to smart devices, we need smart operating systems. That doesn’t mean making all of these machines operate the same way, it means designing operating systems that make using these devices as easy and simple as possible. To achieve this, function must follow form, not vice versa.
Apple clearly gets this. Instead of doing a full revamp of OS X to make it a desktop version of iOS, or trying to cram a full version of OS X onto an iPad (ahem, Microsoft Surface), it’s letting the devices themselves dictate the right user experience, while silently and invisibly connecting these disparate device in the background.
Continuity is one more reason to buy a Mac
While I absolutely believe that Apple has made these enhancements to help their customers further simplify their lives and eliminate some of the pesky irritations that our multi-device world has created, they’ve significantly strengthened the Apple ecosystem at the same time.
Because while iCloud Drive will offer easy access to cloud-stored documents for Windows users too, in order to benefit from the full package that Handoff offers, you’ll need to own Apple hardware.
And while it’s true that more and more people are beginning to work exclusively on tablets and smartphones, there’s still plenty more who want a full PC. If that’s you, and you don’t yet own a Mac, Apple’s Continuity (the name they’ve given the suite of products and services that enable this seamless switching process) is a compelling reason to buy one.
One more thing
There’s a quote attributed to Steve Jobs that “a lot of times, people don’t know what they want until you show it to them.” It’s been true of Apple’s products more often than not. The iPod, iPhone, iPad… few of these were products that customers had been shouting for ahead of their debut, and yet, once they got their hands on them, they realized they were the products they wanted. Apple’s new direction for software, in the form of Continuity, is another example of something that few people realized they needed or wanted (because we’ve all become so used to the band-aids). But I think that once people start using it, they’ll wonder how they ever got along without it.