Tagged: 4.2

iPhone iOS 4.2 update wipes iPod content: problem fixed

sad-iphoneSee update below…

Original post:

Oh the excitement of a iOS update! The thrill of being able to access brand-new, never-seen-before features! The anticipation as you download and install the update!

The disappointment as you realize that you can no longer play any of your iPod content.

This sure sounds like the beginning of one of those MasterCard commercials, but the sad truth is that it’s the reality facing some people who have been brave enough to install Apple’s latest update to their iOS on their iPhone 4.

Actually I have no idea how many others have experienced this since a quick Google on the topic hasn’t turned up anything.

The update downloaded and installed just fine, and all of my apps appear to be working – in fact I can’t find a single problem – except the whole iPod thing:

iPhone 4's iPod screen after installing iOS 4.2.1 (click for larger)

iPhone 4's iPod screen after installing iOS 4.2.1 (click for larger)

Strangely, when I check my settings panel, everything looks normal: I can see I’ve got music and a few videos.

iPhone 4's "About" screen after iOS 4.2.1 update showing songs and videos on the device (click for larger)

iPhone 4's "About" screen after iOS 4.2.1 update showing songs and videos on the device (click for larger)

The only thing I can think of is that the PC I used to perform the iOS update is not the PC that I originally loaded my music from. Could that account for it? It hasn’t been a problem in the past when I’ve done the same thing.

Anyone else having trouble?

Update, 4:48 p.m.: Thanks to reader jonoo who suggested re-connecting the iPhone to the PC and playing a few tracks in iTunes FROM the iPhone’s library, then disconnecting the iPhone. It works! All tracks are now back.

Let us know if this fix does not work for you.

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